Features · WhatsApp Concierge
Make WhatsApp your concierge channel
Vistiqo puts pre-filled WhatsApp requests at every key moment of the stay — late checkout, breakfast in room, transfers, recommendations. Guests message the channel they already trust; your team replies the same way.
- One-tap WhatsApp from every page of the guest app
- Pre-filled, context-aware messages
- Route to reception, housekeeping or owner
- No chat widget, no app download
- Works with any WhatsApp number
Conversations where guests already live
WhatsApp deep links
Pre-filled messages for every request — late checkout, transfers, services.
Native to the guest
Opens the WhatsApp app guests already have, with your number ready.
Multiple recipients
Route requests to reception, housekeeping, owner or operations.
Service requests
Guests book breakfast, transfers and experiences via WhatsApp in one tap.
Local partner intros
Pre-filled message to your trusted driver, sommelier or boat skipper.
No chat data stored
Conversations stay in WhatsApp — Vistiqo never sees the message.
Why Vistiqo
In-app chat widgets are abandoned. WhatsApp conversations continue beyond the stay.
Guests don't want another inbox. They want to message you the way they already message everyone else. Vistiqo makes that the default — and gives you context for every request.
Frequently asked questions
Why WhatsApp instead of a chat widget?+
WhatsApp is already on your guests' phones, they trust it, and conversations continue beyond the stay. In-app chat widgets get abandoned the moment the guest closes the tab.
Do I need a WhatsApp Business API account?+
No. Vistiqo's WhatsApp links work with any WhatsApp number — Business API is optional for automation.
Can I route different requests to different numbers?+
Yes. Reception, housekeeping, services and owner can each have their own deep link.
Does it pre-fill the message?+
Yes. Each WhatsApp button pre-fills a context-aware message like 'Hi, I'd like to request late checkout for room 204.'
Is this GDPR-friendly?+
Vistiqo doesn't store the chat — guests message you directly via their own WhatsApp client. Consent is implicit when they tap to send.